You can book online from our website by clicking on the “BOOK NOW” button or you can call us directly at +1 819-774-0203.
FREQUENTLY ASKED QUESTIONS
Find answers to most commonly asked questions.
Arrival instructions will be sent to you by text message or email, the day of arrival.
- Complete online check-in following the link you will receive electronically
- Upload a government issued ID, upload a selfie, provide credit card information for security deposit.
- Signature required
- Once your rental unit is ready, you will receive a lock code to enter your unit, a link to our site map indicating the location of your unit, WiFi access code for your unit, and general information about the resort.
The resort fee covers all additional amenities available to you during your visit. You may enjoy the farm, Club house jacuzzi, Club house sauna, complimentary electric vehicle charging station
The security deposit covers for any damage caused by you to the rental unit. In most cases, the security deposit is released upon check out. It could take up to 5 business days for your bank to release the hold.
If you arrive after 9 pm, you can go directly to your rental unit. Just use the access code that was emailed to you with your arrival instructions to open the door to the rental. The rest of the process is done online.
You can text us, call us or you may also pass by the Club House to notify us about your departure.
The security deposit will be released upon check out. Your bank may take up to 5 business days to release the hold on your credit card.
Please confirm with the front desk the day of your departure. Fees may apply.
Minimum stays apply during certain periods. Most days you can certainly stay for one night only.
Minimum stays apply during certain periods of the year.
Small dogs (less than 10 kilos) are now welcome but the reservation must be made by calling the the resort directly at 1 819-774-0203. No online reservations. Other terms & conditions will apply.
You can select additional options and services when booking to personalize your stay.
Yes, there is Wi-Fi.
Yes, we supply soap and shampoo in all our rentals.
Yes, all guests have free access to the Clubhouse tennis court, gym, and kid’s playroom.
Yes, our activities fill up quickly so we suggest that you book them in advance. Our activities as well as spa service can be booked by phone or online. Refer to our “Contact Us” page for the phone numbers and booking site for activities and spa services.
Yes. One parking spot is available at your unit.
The ski village is 12 minutes by car from Bel Air Resort.
Dome accommodations are the latest craze in the lodging world. Dome rentals at Bel Air are small, modern constructions designed to offer the highest level of comfort. They are 100% water proof, insulated, heated and fully-equipped with a king-size bed,smart TV, a shower, a kitchenette, dining table, BBQ, Sauna and Spa
Our glamping domes are suitable for all-year round. Each dome has heated floors and a gas fireplace which heats up quickly and keeps you warm even when there’s snow outside. Extreme temperatures can alter your experience. Please monitor for extreme weather conditions.
All our domes are equipped with air-conditioner and individual thermostat with settings that allow you to adjust the temperature settings.
Each unit is furnished with a smart TV. Content for the TV is not provided. You will use your own subscriptions and mobile app for content by casting on to the TV.
No. Take out orders can be accepted at both restaurants during operating hours.
No lunch or dinner available via room service. You may order at the restaurants for pick up.
Check in is 5 PM and Check out is 10 AM
Yes, each BBQ is connected to a propane tank.
No. The resort does not offer a shuttle service to Mont Tremblant. Taxis are available.