FREQUENTLY ASKED QUESTIONS
Bel Air Tremblant hotel reservations & cancellation policies.
Booking you Bel Air Tremblant hotel reservations should be simple and stress-free. Whether you’re planning a weekend getaway or an extended stay, understanding Bel Air Tremblant policies for reservations and cancellation policies helps ensure a smooth and worry-free experience
• How can I make a reservation at Bel Air Tremblant hotel?
You can book a chalet, loft or a luxury glamping dome online from our website by clicking on the “BOOK NOW” button or you can call us directly at +1 819-774-0203.
• Do you require a security deposit at check-in?
Like most hotels in Mont Tremblant, we require a security deposit to cover any potential damages to the rental unit.
• When will my security deposit be released?
Bel Air Tremblant reservations staff will release your security deposit upon check-out. Your bank may take up to 5 business days to release the hold on your credit card.
• What is the resort fee added to my reservation?
A resort fee is charged in addition to the room rate to cover additional services and amenities offered to you at Bel Air Tremblant. This includes Clubhouse amenities such as jacuzzi, sauna, gym, pool, tennis, pickleball and basketball court. Bel Air also has a mini animal farm and provides complimentary electric vehicle charging station
• What payment methods do you accept?
When making you reservation directly from our website, you may pay with Mastercard, Visa, American Express or Discover Card.
• Can I book a stay at Bel Air Tremblant hotel for one night?
Yes, a majority of the year we allow one night bookings. However, during certain periods such as holidays and special events the minimal stay could be anywhere from 3 to 7 nights.
• What if I need to cancel my booking?
Bel Air Tremblant hotel reservations policy for cancellations is the following:
- More than 100 days before arrival: a $50 cancellation fee will be charged.
- Between 51 and 99 days before arrival: 75% of the rental fees will be retained.
- Between 31 and 59 days before arrival: 50% of the rental fees will be retained.
- 30 days or less before arrival: 100% of the rental fees will be retained.